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"How Small Businesses Can Use ChatGPT to Automate Sales & Support (Even With Zero Tech Skills)"

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How Small Businesses Can Use ChatGPT

Imagine a 24/7 virtual assistant. This is how small business owners in Ghana and Africa can use ChatGPT to automate tasks and grow faster.

🔹 What is ChatGPT?

An AI chatbot by OpenAI. It helps with:

  • Customer replies
  • Marketing ideas
  • Product descriptions
  • Content writing

🔹 5 Ways to Use ChatGPT Today

  1. Automate WhatsApp & Instagram replies
  2. Create product descriptions & captions
  3. Build sales scripts
  4. Set chatbot responses with ManyChat/Tidio
  5. Write emails, flyers, and ads instantly

Example Customer Reply

"Hi! Yes, the item is available. We offer same-day delivery in Accra for just GHS 25. Would you like to place your order now?"

🛠 Tools You Can Combine with ChatGPT

  • Canva: Turn text into flyers/posts
  • Trello/Notion: Organize content ideas
  • WhatsApp Business App: Add auto-replies
  • Google Sheets + GPT Add-on: Invoice generators

🚀 Real Example: Ama’s Skincare Brand

  • Wrote full product catalog
  • Created weekly Instagram captions
  • Prepared WhatsApp DM answers

Result: More time to focus on packaging & delivery, less typing!

🔐 Final Tips

  • Give specific instructions to ChatGPT
  • Always review outputs
  • Test multiple versions for best results

💬 Wrap-Up

ChatGPT is like an extra employee — free, simple, powerful. Perfect for small businesses in Ghana and Africa, even with zero tech skills.

📩 Want 20 free ChatGPT prompts for small businesses?
👉 Comment “AI Biz Kit” below!

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